Refund Policy

Effective Date: 11-10-2025

We strive to provide high-quality printer support and technical services to ensure your satisfaction. However, if you are not fully satisfied with our services, please review our refund policy below:

Eligibility for Refunds

• Refund requests must be submitted within [insert number, e.g., 7 or 14] days of the service delivery date.

• Refunds are considered if the service was not delivered as promised or if we were unable to resolve the issue despite reasonable efforts.

• Services that have been fully rendered and issues resolved are typically not eligible for a refund.

How to Request a Refund

To request a refund, please contact our support team at:

Include your service details, date of service, and reason for the refund request. Our team will review your request and respond within [insert timeframe, e.g., 5 business days].

Refund Process

• Approved refunds will be processed using the original payment method.

• Please allow up to [insert number, e.g., 7–10] business days for the refund to appear on your account.

• We reserve the right to deny refund requests that do not meet the eligibility criteria.

Non-Refundable Items

• Fees for completed services where issues were resolved.

• Charges for software or driver downloads.

• Services declined or canceled after work has commenced.

Contact Us

If you have any questions about our refund policy, please contact us at:

Email: second@smartbrothersupport.online